Case Study

Knix

Analytics migration powers data-driven growth for leading intimates brand

Services

analyticsweb

Technologies

Segment
Amplitude
Shopify Plus
Littledata
JIRA

Knix is a leading direct-to-consumer intimates brand known for their innovative, body-positive products. As the brand evolved their digital infrastructure from a headless Shopify build to a standard Shopify architecture, they needed to ensure continuity of their analytics tracking without losing critical business insights during the transition.

Dozens

of events migrated successfully

Hundreds

of attributes tracked and validated

100%

of critical business metrics maintained

Project Highlights

Analytics migration
Event tracking
Technical QA
Segment configuration
Amplitude integration
Launch support

The Challenge

Migrating to a new Shopify architecture while maintaining analytics integrity presented significant technical challenges. Knix needed to:

  • Transfer existing event tracking from their headless build to the new Shopify environment

  • Maintain data continuity across Segment and Amplitude instances

  • Implement consent management configurations for Canadian and US storefronts

  • Validate hundreds of event attributes across dozens of tracking events

  • Coordinate a complex cutover that included multiple integrations with Northbeam and Klaviyo

  • Minimize business risk by ensuring continuity of critical business metrics during the transition

Our Approach

LimeLight developed a comprehensive migration strategy that prioritized accuracy, efficiency, and business continuity:

Technical Implementation:

  • Deployed custom event pixels to capture theme-based events and route them to Segment

  • Created detailed JIRA tickets for each event, defining data specifications and acceptance criteria

  • Leveraged Littledata integration to automate event tracking while maintaining quality standards

  • Migrated track calls, identify calls, and page calls across both storefronts

Quality Assurance:

  • Conducted QA against predefined ticket specifications

  • Validated data flow from Shopify through Segment to Amplitude

  • Tested consent management configurations for compliance

  • Verified integration functionality with Northbeam

Strategic Optimization:

  • Consulted on analytics and identified redundant events to streamline tracking

  • Configured Segment filters and transformations to ensure clean data flow

  • Implemented logic-based routing to send data to QA versus production Amplitude projects

Why it worked

By treating analytics as a critical business asset rather than just technical implementation, LimeLight enabled Knix to maintain their data integrity throughout a major replatform. The meticulous approach—creating detailed specifications for every event, conducting comprehensive QA, and coordinating a complex multi-system cutover—demonstrated the level of technical expertise and attention to detail that complex e-commerce migrations demand.

LimeLight’s analytics engineering services help brands maintain data integrity and unlock growth opportunities through precise tracking implementation, strategic optimization, and seamless technical migrations.

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