How to use our Support Ticket Portal

For clients who are working with LimeLight Marketing for your ongoing website and development support and have a support package, we offer a support ticket portal that allows you to create tickets, assign them a priority, and submit them directly to our development team. This process provides the most direct path to resolution and provides you the transparency to see the status of your tickets. The 2 minute video below shows you how to access the ticket portal and submit tickets.

Prefer to send your request to us by email? Send your ticket request to [email protected]

Go directly to the portal at support.limelightmarketing.com