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LimeLight Marketing Technical Support

How to use our Support Ticket Portal


For clients who are working with LimeLight Marketing for your ongoing website and development support and have a support package, we offer a support ticket portal that allows you to create tickets, assign them a priority, and submit them directly to our development team. This process provides the most direct path to resolution and provides you the transparency to see the status of your tickets. The 4.5 minute video below shows you how to access the ticket portal and submit tickets.

Prefer to send your request to us by email? Send your ticket request to [email protected]

Go directly to the portal at